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Disclaimer

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The information on this website is provided for general informational purposes only. It should not be considered a substitute for specific medical or health advice.

Mind Reader works hard to make sure the information is accurate. However, we do not guarantee that this information is correct, current, complete, reliable, or suitable for any purpose. We take no responsibility for any loss, damage, cost, or expense that comes from using this information.

This website may contain links to websites controlled or produced by organisations other than Mind Reader. These links are for your convenience only. They do not mean we support any products or services on those other websites. Those websites may not always be up to date or maintained.

We are not responsible for any problems or damage to your computer systems. We also do not cover any loss, cost, or expense related to your use of this website or any linked website.

Copyright

Mind Reader retains copyright over the material on this website, unless otherwise indicated.

Mind Reader encourages the sharing of its information. You can copy and use a full Mind Reader document. Just make sure to include the copyright notice: '© Mind Reader National Youth Mental Health Foundation Ltd'. You can use part of a Mind Reader document if you say it is used with permission from Mind Reader. You also need to mention the source document.

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Online Communities Guidelines

To have a good experience, please read the Online Communities Guidelines. They have important information about privacy and safety.

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Online and Phone Services

If you use a Mind Reader service online or by phone, your interactions will be recorded. This includes emails, chats, and clinical notes. All staff working with Mind Reader services can access this information. This information is securely stored to provide you with the best possible service.

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Social Media - Terms of Use

 Mind Reader - Social Media Terms of Use

The Mind Reader social media pages aim to inform people about Mind Reader and its centers. They share information on the services offered. They also encourage discussions on important mental health and youth issues.

Mind Reader monitors its social media pages from 9am to 5pm, Monday to Friday. Outside of these hours, including holidays, posts may be created automatically. We will not check or manage the social media pages today. We will do this on the next business day. Our regular hours are from 9 AM to 5 PM.

We request all users to respect diverse viewpoints and avoid personal attacks on other users. Mind Reader reserves the right to remove any posts that:

• Are likely to be offensive to other readers

• Discuss or depict methods of suicide or self-harm

• Discuss drug usage in an unbalanced way by omitting negative effects

• Contain unhelpful advice, such as blaming individuals for their depression

• Are dogmatic and present courses of action as “the only way”

• Are racist, sexist, or discriminatory

• Are obscene or use graphic sexual language

• Are defamatory or overly critical of services or organisations providing help

• For any other reason are likely to cause harm or distress to young people reading them

• Are posted for commercial purposes

• Promote inaccurate, inappropriate, or harmful health advice

Mind Reader acknowledges that immediate help and support may sometimes be needed. The Mind Reader social media pages do not provide counselling or crisis services. If you require immediate assistance, please contact Kids Helpline at 1800 55 1800, or Lifeline at 13 11 14. In an emergency, dial 000.

If a post on any Mind Reader social media page shows someone might be in danger, Mind Reader will respond quickly. They will provide information on counseling and crisis support services. In certain instances, Mind Reader may report posts indicating a risk of harm to authorities, including the police. Mind Reader cannot assume responsibility for comments made by followers on its social media pages.

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Mind Reader centers and services are found all over Australia. They are in cities, regional areas, and rural places. These centers help young people and their families keep good mental health and stay involved in the community. The Mind Reader National Youth Mental Health Foundation is committed to child safety.

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Mind Reader acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and Traditional Custodians. We value their cultures, identities, and continuing connection to land, water, kin, and community. We pay our respects to Elders past and present and are dedicated to contributing positively to the wellbeing of Aboriginal and Torres Strait Islander young people, providing services that are welcoming, safe, culturally appropriate, and inclusive.

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Mind Reader is dedicated to embracing diversity and eliminating discrimination in health services. Mind Reader welcomes all individuals regardless of ethnicity, lifestyle choices, faith, sexual orientation, or gender identity.

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